Our Policies
Shipping Policy


Shipping the same Days (order & payment before 4pm)

  • All purchases made today will be immediately shipped out the same day before 4pm
  • There is no shipped out every Saturday, Sunday,Friday and Public Holiday
  • Thelukahcollection understands that getting your items quickly is important to you, so we make every effort to process your order quickly. When you order from our website, you can expect to receive your order within 1-3 business days

Free Shipping

  • Thelukahcollection offers free shipping on all orders placed on our website, with RM 200 minimum order 

Incorrect Shipping Address

  • Thelukahcollection will send out a payment confirmation email with the shipping address stated in the email.
  • Any incorrect shipping addresses can be changed by clicking on the My Account link in the mentioned email.
  • Shipping addresses can be changed before your products are packed by our company
  • Thelukahcollection is not liable for any losses resulting from incorrect shipping addresses.

Thelukahcollection's shipping policies are subject to change without prior notice. 

Return Policy


At Thelukahcollection your satisfaction is very important to us. If you are not 100% satisfied with your purchase, you can return your order  to us for a full refund in store credits. (Returned products must be unworn, in the state you received them, and in the original packaging). 

With Thelukahcollection30 days return policy, there are no special catches or exceptions. All we ask is that you send the items back to us in the original packaging, and make sure that the merchandise is in the same condition. 

  • You can return your purchase within 30 days from the date of purchase
  • Products must be in the condition you received and in the original packaging
  • Defect arises as a result of  damage, negligence, misuse, abnormal working conditions or failure to follow our oral or written instructions as to the storage or use of the products are not qualified for a return and refund
  • Colour of products may differ slightly due to lighting or monitor and are not qualified for a return and refund

Thelukahcollection's return policies are subject to change without prior notice. 

Privacy Policies

Thelukahcollection respects your privacy and we take great effort to protect your personal information that you have trust us with. 

  • All your sensitive information is encrypted (128-bit encryption)
  • Your shipping address is only used for shipping purposes
  • We use your personal information to process your order and provide you with customer service. We may internally use your personal information to improve the Sites’ content and layout
  • We do not sell, rent, trade, license or otherwise disclose your specific personal information to anyone

If we change or update this Privacy Policy, we will post changes and updates on our website so that you will always be aware of what information we collect, use and disclose.

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